Call centers, food service, retail sales, catering - all places our community has picked up skills that have helped lead them to instructional design, skills that are sometimes called upon to do their jobs in L&D.
Quite a few guests with host Kristen Hayden Safdie in this one - including a live chicken. So give this episode a listen or watch and you'll surely reflect on your own helpful "non instructional design" skills.
Featuring guests Cara North, Simon Blair, Kim Lindsey, Sam Rogers, Craig Sybert, and Katie Stroud.