“Can you build a training?” is often where an instructional design project begins, but it shouldn’t be where the diagnosis ends.
In this practical session, Josiah Owens will share an approach for moving beyond the initial request to uncover what people actually need to think, do, or decide differently. Participants will explore how to clarify the performance need, partner with stakeholders and SMEs, and make intentional design decisions without overcomplicating the process.